JC
JC Help Desk
help.jacksonvillecollege.edu

Frequently Asked Questions

Do I need to share every Google Doc with my personal Gmail?

No. For most students, Google Takeout Transfer is easier because it copies eligible Gmail, Drive, and Photos content to a personal Google account.

What if I do not use Gmail?

Use Google Takeout to download an archive. You can keep the archive as a backup or import it into another service if supported.

Where do I submit a ticket?

Use the Submit Ticket page or your Jagmail email to contact the IT helpdesk.